Responsible Gambling

Our commitment at Esportes da Sorte (Brazil)

Esportes da Sorte is committed to providing a safe, fair, and enjoyable betting environment for players in Brazil. Gambling should be entertainment, not a way to make money or solve financial problems. This page explains practical tools, warning signs, and where to get help.

Responsible gambling principles

Gamble for fun, not as a source of income.
Only bet money you can afford to lose.
Set a budget and time limit before you start, and stick to them.
Never chase losses by increasing stakes or betting more frequently.
Take regular breaks and avoid gambling when stressed, upset, or under the influence of alcohol or drugs.
Treat gambling as one part of your leisure time—balance it with other activities.

If gambling stops feeling enjoyable or starts affecting your finances, relationships, work, or mental health, it may be time to pause and seek support.

Gambling and underage players

Our services are intended for adults only. If you are under the legal gambling age, you must not create an account or use the site. We support age-verification checks and encourage parents/guardians to use device and internet controls to prevent access by minors.

Know the risks and recognize the signs

Problem gambling can develop gradually and may be difficult to notice at first. Understanding common warning signs helps you take action early and protect your wellbeing.

Common warning signs

You may be at risk if you often think about gambling, feel you need to bet more to get the same excitement, hide gambling from others, gamble to escape stress, or continue despite negative consequences.

Financial warning signs

Missing bill payments, borrowing money to gamble, using credit for deposits, selling belongings, or repeatedly trying to recover losses are serious indicators that gambling may be harming your finances.

Emotional and social warning signs

Irritability when not gambling, guilt after betting, conflicts with family/friends, reduced performance at work or study, or withdrawing from hobbies can signal that gambling is no longer under control.

Keeping control: simple habits that help

Small, consistent habits can make gambling safer. Decide in advance how much time and money you will spend, and stop when you reach those limits—whether you are winning or losing.

Avoid “tilt” betting (making impulsive bets after a loss). Step away, take a break, and return later only if you can do so calmly and within your limits.

Tools and protections available

Deposit and spending limits

Setting a deposit limit can help you manage your budget. Choose limits that fit your personal finances, and review them regularly. If you are unsure what is appropriate, start low and adjust only after careful consideration.

Time-outs and breaks

A time-out is a short break from gambling that helps you reset and prevent impulsive decisions.

During a time-out you should avoid placing bets, and you can use the break to review your spending, talk to someone you trust, or seek professional advice.

Self-exclusion

If you feel you cannot control your gambling, self-exclusion is a stronger measure that blocks access for a longer period. It is designed to give you meaningful time away from gambling.

Self-exclusion is most effective when combined with practical steps such as limiting access to payment methods, avoiding gambling-related content, and seeking support.

Choose a clear exclusion period that you can commit to.
Do not attempt to open new accounts to bypass restrictions.
Remove saved payment methods where possible.
Unfollow gambling marketing content on social media.
Tell a trusted friend or family member to help you stay accountable.
Use blocking software on devices you use to access betting sites.
Contact support for help applying or confirming restrictions.
Seek professional support if gambling has become harmful.

If you would like to request a time-out or self-exclusion, our support team can assist you and explain what happens during the restriction period.

To request responsible gambling support or account restrictions, email [email protected] and include the username on your Esportes da Sorte account and the restriction you want to apply.

Reality checks and self-assessment

A reality check is a reminder of how long you have been playing and how much you have spent. Use it to pause and confirm that you are still gambling within your limits.

A quick self-assessment can also help you identify early risk. Ask yourself honestly:

Do I feel in control of my gambling most of the time?

Do I gamble longer or spend more than I planned?
Do I try to win back losses?
Have I lied to anyone about how much I gamble?

If you answer “yes” to any of these, consider taking a break and speaking to someone you trust or a support service.

You can also use the checklist below to keep gambling safer:

Set a budget and a time limit before you start.
Keep gambling money separate from money for bills and essentials.
Take breaks and avoid gambling when tired or emotional.
Stop when gambling is no longer fun.
If needed, use time-outs or self-exclusion and ask for support.

Remember: there is no guaranteed way to win, and every bet can lose.

Help and support

If you are worried about your gambling—or someone else’s—support is available. Speaking up early can prevent harm and make it easier to regain control.

You can contact our responsible gambling team at [email protected] for help with limits, time-outs, self-exclusion, and general guidance.

If you need immediate assistance, consider reaching out to professional support services in your region. You may also find these options useful:

Talk to a trusted friend or family member and ask them to support your plan to reduce or stop gambling.
Seek professional counseling or addiction support in Brazil if gambling is affecting your wellbeing.

Contacting Esportes da Sorte

For responsible gambling requests, email [email protected] with your account username and the action you want (limits, time-out, or self-exclusion).

We may ask questions to confirm your identity and to ensure the requested measure is applied correctly to your account.

Important: Once self-exclusion is active, we cannot remove it early. Please choose the duration carefully.

International support resources (online)

If you prefer online support, these independent resources provide information and chat-based help. Availability may vary by location.

These organizations are not operated by Esportes da Sorte, and we do not control their services or content.

If you feel at risk of harming yourself or others, seek urgent medical help in your area immediately.

Chat support: NCPG Live Chat

Community and resources: GamTalk

Protecting minors and shared devices

If you share your phone, tablet, or computer with others—especially minors—use device locks and parental controls, and do not save passwords in browsers.

We also recommend logging out after each session and keeping your account credentials private.

Practical safety tips

Never share your account or allow anyone else to bet on your behalf.
Avoid gambling when you are upset, stressed, or under the influence.
Track deposits and withdrawals to understand your real spending.
Turn off notifications or marketing messages if they trigger impulsive betting.
Do not use loans, credit, or money meant for essentials to gamble.
If gambling is harming you, stop and seek help—support is available.

Blocking software

Blocking tools can help reduce access to gambling websites and apps across your devices. They are most helpful when used alongside self-exclusion and support.

These are independent third-party tools. Esportes da Sorte does not provide them, and availability may vary by country and device.

Website and app blocker: BetBlocker

Parental controls: Net Nanny

Gambling block software: GamBlock

If you need help choosing an option or applying restrictions on your Esportes da Sorte account, contact us at the email above.